Return Policy

OK, WELL IF YOU MUST

Figs and Honey strives to provide exceptional customer service and the perfect shopping experience each and every order. If, for any reason, you are not completely satisfied with your order, please return or exchange any items in new and unused condition with original packaging within 90 days of purchase. Please note that items purchased through special promotion, sales, or clearance are final sales, and therefore not eligible for returns or exchange. 
 
Simply fill out the information on your packing slip and ship your return or exchange to our warehouse. For your convenience, you may use the sticker from the front of your invoice on your box. Please pack the items carefully so that they do not break or become damaged. 

Return of full-priced items with the original purchase receipt can be exchanged or refunded back to the original tender of credit card, debit card, or store credit gift card.
 
Orders should be returned to:
Figs and Honey 
ATTN: Returns Dept.
8659 Fountain Valley Dr.
Gaithersburg, MD 20886
1.301.987.8203
 
Ordering:
You may place an order at http://www.figshoney.com or by calling 1.301.987.8203
 
You will receive an order confirmation email with your order number. 
 
Payment Options:
We currently accept Visa, Mastercard, Discover and American Express. The information is encrypted and secure, you may also give this information via telephone. 

Pricing:
We try to make sure every item has the correct pricing. In some circumstances we may have the incorrect price posted, if the correct price is lower you will be charged the lower price, if the correct price is higher we will contact you before charging the card. 
 
Shipping Rates & Policies:
Typically, orders placed by 12:00 Noon Eastern Standard Time will be shipped the same business day. Please allow 4-7 business days (not including weekends or holidays) for your order to arrive within the continental U.S. During periods of heavy order volume such as November through December, please note that processing and shipping times may be extended and orders are filled in the order they are received.

For orders with multiple ship-to addresses, a shipping fee of $8.75 will be applied per shipping address.

It is of utmost importance to us that your Figs and Honey orders are shipped promptly and with care. Typically, orders placed by 12:00 Noon Eastern Standard Time will be shipped the same business day. Please allow 4-7 business days for your order to arrive within the continental U.S.
 

We ship to all 50 U.S. states
 

All of our products are 100% handmade and loaded with natural  and beneficial ingredients. We pride ourselves in using no machines, assembly lines or mass production! This is REAL craftsmanship

Tel: 240-406-6606

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© 2019 by Figs and Honey, Bath, Body & Spirit.

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